ISO 15189 Medical Laboratories – Requirements for Quality and Competence Training and Consulting Services
ISO 15189 is an international standard that guarantees the technical competence, service quality, and patient safety of medical laboratories. The standard aims to ensure the effective management of laboratory processes, the control of risks, and the creation of a culture of continuous improvement.
We offer training and consulting services for medical laboratories preparing for accreditation according to the ISO 15189 standard, establishing, implementing, and improving quality management systems. Our services cover process definition, performance indicator determination, quality objective creation, personnel competency assessment, internal audits, and management reviews.
In line with the requirements of the digital age; it works integrated with laboratory processes. risk inventory, incident logging system, performance evaluation, root cause analysis, and continuous improvement cycles Support is provided for their creation. Thus, laboratories can not only meet accreditation requirements but also transform into data-driven decision-making and continuously learning organizations.
Training and consulting services are offered in Turkish or English.
Our training goes beyond simply explaining the clauses of the standard; it focuses on applying risk-based thinking, process approaches, and quality indicators to daily laboratory management.
Our aim is to help laboratories not only meet ISO 15189 accreditation requirements but also establish a sustainable management system that simultaneously improves patient safety, service quality, and operational performance.