ISO 9001:2015 Quality Management Systems – Requirements
The core approach of ISO 9001:2015 is; customer focus, process approach, risk-based thinking, performance evaluation, and continuous improvement. It is based on the Plan-Do-Check-Act (PDCA) cycle. Furthermore, the standard is fundamentally based on this cycle.
What will this training offer you?
By the end of this training, participants will be able to:
- You will be able to understand the structure, requirements, and benefits of the ISO 9001:2015 Quality Management System standard for organizations.,
- Able to establish and manage a quality management system using a process-based approach,
- Able to assess the context of the organization and the needs and expectations of the relevant stakeholders,
- A quality policy can be established to define objectives and performance indicators.,
- They will be able to define processes, identify process interactions, and monitor process performance.,
- They will be able to assess risks and opportunities, and apply a risk-based thinking approach to processes.,
- The candidate will be able to implement the requirements of resources, competence, awareness, communication and documented information.,
- Able to manage the processes of planning, designing, developing, delivering and controlling products and services,
- They will be able to acquire knowledge in effectively evaluating and monitoring supplier and outsourced processes.,
- They will be able to implement the necessary methods for managing non-conforming products, services, and processes.,
- They will be able to create performance indicators and use data collection and analysis methods.,
- Able to plan and conduct internal audit processes,
- Able to effectively implement management review processes,
- By analyzing the root causes of nonconformities, they will be able to plan corrective actions.,
- This can contribute to creating a culture of continuous improvement.,
- They will be able to prepare for ISO 9001:2015 certification and audit processes.
This training is designed for quality managers, process managers, internal auditors, department heads, project managers, consultants, and professionals involved in establishing, implementing, or improving quality management systems.